Posted by: Brian Rothstein
on March 29, 2022 | 4 min. read
on March 29, 2022 | 4 min. read
It should come as no surprise that I think being a Mead Metals customer is a great idea — I’m their director of sales. But over my time at Mead, I’ve come to recognize five distinct reasons why working with Mead Metals rises above other steel and metal service centers.
1. Quality isn’t just a buzzword around here
Delivering material at the level of quality our customers need is such a vital part of our operation that it sometimes feels too obvious to mention. Over the decades, we’ve developed strong relationships with the mills we source our material from. They’re well aware of the quality standards we have in place, and that focus on quality is a benefit we pass directly to our customers.
“You get what you pay for” is true in our industry. We understand budgetary constraints, but we also want your final product to perform well. Sometimes the lowest available price will do just fine. Other times, your project will have quality requirements that call for a more expensive material. And when we encounter material that is below our exacting standards, we rework it, replace it, or resource it.
No matter your circumstances, you can be sure that when you choose Mead Metals as your sheet metal supplier, your metal will be of the highest quality at its price point.
2. Expert-Level coil processing
There’s no doubt about it: We wouldn’t be able to meet the needs of our customers if it weren’t for our operators.
Most members of our staff have more than 20 years of experience with Mead. And during that time, they have elevated metal processing into a craft. They are able to work with difficult metals, achieve precise tolerances, and deliver on surface condition requirements like I’ve never seen elsewhere.
You can’t afford to have slight imperfections, incorrect measurements, or lackluster finishing on your metal supply. We know that your project requires expertly processed metal. And with Mead Metals, we do just that. When you source your metal from us, you can be sure that it will be ready for application as soon as it arrives at your door.
3. We Care a Lot About Customer Service
Our commitment to customer service sets us apart from other metal service centers. Whether we’re working with new or returning customers, or providing large or small quantities, we’re proud of what we’ve come to call “The Mead Experience.”
For one reason or another, the metal service industry as a whole has a poor reputation for customer service. And when you need metal for an urgent project, the last thing you want to deal with is unresponsive or unhelpful representatives. Mead Metals is determined to change that by placing customer service front and center. We strive to make the process as simple and stress-free as possible.
4. We Don't Have a Minimum Order Policy
Sometimes, you need only a couple of pounds of beryllium copper — and it’s nice to get just the amount you need without incurring an outrageous lot charge.
We don’t care if your order fits in a small box or fills a semi-truck. And we’re able to fulfill any order size without compromising our commitment to quality. So if you need a pound or two of beryllium copper, we’re happy to provide it without an exorbitant upcharge.
5. We Give Honest Lead Times
Providing our customers with on-time delivery is one of our core business standards. And it’s our guarantee that the lead time you’re quoted will be met with 99.98% accuracy (seriously, we keep track). In an industry where tight timelines are the norm, having a delivery window our customers can rely on eases the pressure they feel.
Your projects can’t wait. You have your own deadlines to meet. At Mead Metals we want to be a part of your solution. Our accurate lead times are a vital part of our mission to provide the “royal treatment” to every one of our customers.
Ready to try out the Mead Metals experience?
If you have a project that requires expertly milled, coiled, and finished metal delivered on time, stop wasting time with a metal supplier that will skimp on quality or service. Check out our regularly stocked metal products or request a free quote today.
