A major portion of our new clients aren't new to the industry. Instead, they are seeking to add to their existing pool of vendors. This can be for any number of reasons. They might be needing a metal product their current vendors don't offer or part of a plan to switch vendors entirely. Below, I've outlined the main reasons why our new customers are seeking a new metal product vendor.
1. Poor Quality
When a project requires high-quality metal products and your vendor can't deliver, you have to seek out another source. Mead Metals specializes in providing high-quality metals and can accommodate metal orders at various quality levels.
2. LAte Delivery
If your metal vendor or metal service center cannot deliver on the timelines you agree to when ordering, entire projects can get off track. Of course, the occasional late delivery will occur, but if it becomes a regular thing, many customers begin to consider their options.
In business today, yesterday, and tomorrow, price matters. We all have budgets to follow and bottom lines to adhere to. And in the end, customers need metal product of a certain quality, and they need it at a certain price point. When a metal vendor's price and quality are not industry competitive, it's natural for their customers to start looking elsewhere.
4. Streamlining their Ordering
As a metal service center that sources the majority of their metal products directly from the mills and then services the material in-house, Mead Metals is a great option for customers looking to streamline how they order metal products.
Instead of ordering sheet or coil from one business and having it serviced by another, our metal product ships from our facility already machined to customer specification.
5. Inability to Meet Your Needs
I admit this last one is a bit of a catch-all. But, an inability to meet your needs, whatever they may be, is a good enough reason to start doing research on switching vendors. It could be anything from issues with the consistency of their metal product to communication issues with their sales reps.
Regardless, if something is creating an obstacle in your ordering process, you may want to consider what options you have to simplify it.