When working with Mead Metals, you can rest assured knowing your order will arrive on time. Our company tracks how well we meet or exceed quoted lead times, and we’ve found our estimates to be accurate 99.98% of the time. So when you receive a quoted delivery date, you can be confident that your materials will arrive when expected.
Late Material Delivery
Late delivery can be stressful when stuck between a late supplier and a customer with time-sensitive needs. If you frequently find your business in this position, we recommend the following actions to help alleviate the burden. First and foremost, remember to communicate honestly because successful business partnerships require effective communication. Secondly, take responsibility when appropriate. While it’s challenging to accept fault, it’s important to take accountability for mistakes to prevent similar problems from occurring in the future.
Mead Metals understands how essential timelines are to this industry, so maintaining and providing accurate lead times is a core focus of our business standards. We pride ourselves on our ability to meet deadlines and follow through on commitments because nobody should have to suffer from late deliveries. Our goal is to provide you with the necessary information and lead times to plan accordingly and accurately.
Accurate Lead Times
To provide accurate lead times on orders, we maintain strong relationships with various mills where our material is sourced. Our current inventory is also constantly updated to keep a precise availability record. When a customer requests a material, we check our inventory right away. If it’s out of stock, we know immediately which source to check and how long it will take to receive a shipment.
As a metal service center, we are acutely aware of how various long processes take. We also check what orders are currently in the pipeline to give accurate projections of when we can finish an order. We take pride in our systems and how we’ve streamlined our processes to provide customers with exact lead times. We are committed to providing a reliable lead time on every order.
To give our customers an idea of what to expect, most slitting jobs are turned around within about 6-8 business days, sheets typically take 3-5 days, and special processing requests such as re-rolling or milling are quoted on a case-by-case basis. One way that we try to improve lead time is to nest new orders with current ones. And considering how many different metals we process, there is a good chance we can improve on our standard lead time should you have a ‘hot’ request.
OUR PROMISE
Mead takes on the liability of mill lead times and transit delays by ensuring stock is on hand to support our customers and their needs. When we give a delivery date, we aren’t just aiming to have your order delivered by that time — it’s a promise it will be ready.
The bottom line is that you can trust Mead Metals to give you an accurate lead time and deliver your orders on time. If you need a metal order and would like to know how long it will take to receive the materials, simply ask for a quick quote!
