Since our start in 1961, Mead Metals has taken pride in our customer service, the quality of our materials, and our record of on-time delivery. We know that customer satisfaction is what keeps our business strong. It’s also what we believe in as part of the Midwestern culture we like to call “Minnesota Nice.”
When it comes to being responsive, we do what others won’t by providing consistency, experience, and responsiveness in every interaction. Our long-tenured employees offer continuity that comes from having years of experience, and they know exactly who our customers are and what they like. Similarly, our company is small enough to cut through the red tape, meaning decision-makers can always assist you when needed. On a day-to-day basis, you’ll find our employees on the phone, answering emails in real-time, and working as hard as possible to prevent you from feeling like you aren’t important.
The Quality of Our Materials:
The customers who regularly work with us know Mead Metals is the place to go for top quality metals, and the mills that sell us metal products know we'll only accept material that meets our standards. Having long-standing, time-tested relationships with the mills we source from allows us to pass that quality promise to our customers directly. We are one of the only ISO-certified metal servicing centers in the region with the ability to provide you with high-quality, low volume specialty metals in an efficient manner.
Customers must receive materials within their designated timeline, so maintaining a high accuracy level is a top priority at Mead Metals. Our internal processes have been refined and streamlined to provide precise and reliable estimates of how long an order will take. Thanks to our knowledgeable employees, excellent relationships with suppliers, and decades of experience, Mead Metals offers lead-times you can depend on.
A Cut Above the Rest:
We stand behind our customer service, material quality, and prompt deliveries. If there’s ever a problem with your order, know we will do our best to fix it or provide an alternate solution — no questions asked. It’s one of the many reasons customers like you choose Mead Metals as their metal service center.
Filling the high-quality, low-volume niche in the industry is an ability few service centers can do. That gives us job satisfaction, sets us apart from the rest, and keeps customers coming back regularly.
Contact us to receive a Mead Metals Quick Quote if you need metal products or services. Our expert staff is ready and willing to assist you with your questions and needs and typically replies in less than two hours.